Thank you for the reply. I did read the above comments about third party. I have not turned anything on or made any adjustments in quickbooks. This literally happens for only 2 out of 100 clients when I click print/preview. I have never seen it pop up before so I was surprised and excited which immediately faded when I realized it did not do this for all my invoices. I will look into a third party for it though it would be amazing for it to be a permanent feature without needing a third party add on.