Thanks for posting here, Nzfarooq.
I understand that you need to export reports to Excel file.
This issue has been reported already and our product team is now working on a fix. In the meantime, I suggest you contact our Customer Support Team. They'll add you as affected user and you'll receive updates about this behavior.
The new "Help" menu interface:
- Click the (?) Help icon and choose the Talk to a human option (then type it again when prompted).
- When asked by the bot, type "INV-52502".
- Select I still need a human, then proceed with Contact us.
- Tap Let’s talk then choose either Get a call or Start messaging.
For the old "Help" menu:
- Click the Help icon, then the Contact Us button.
- Type "INV-52502" in the What can we help you with box.
- Proceed with the Let's talk button.
- Select either Start messaging or Get a call button.
You can check these links for more info about reports:
Post again here if you have more questions. We'll respond as soon as we can.
