Good Afternoon, @SparksCo.
Thanks for joining in on this thread. I hate to hear that the guidance given erased your linked items on the invoice. However, don't sweat it. All you need to do is recreate/add them. You can find all the details about the items that were created by using the Audit Log. The Audit Log is a list of changes that have been made in your QuickBooks Online (QBO) account.
Here's how:
- Go to the Gear (Settings) icon in the top right-hand corner.
- Pick Audit Log under the "Tools" column.
- Locate the change and press the View hyperlink in the "History" column.
- Tap on the different changes made from the transaction to see the view of the details.
Afterward, add the items back into the invoice. In addition, here's a guide that can provide some more information about products and services: Group your products and services into different categories.
Let me know if this helps add your items back to your invoice. Should you need any further information, just let me know. I'm always here to lend a helping hand. Bye for now!
