Thanks for sharing these details with me, @JoyceGTX.
Let's take a look at different user types within QuickBooks Online. It sounds as if your new employee does not have permissions to view reports. Users with no access rights cannot access any of the accounting features of QuickBooks Online. Here's how you can see this user's permissions:
- Select Settings ⚙.
- Select Account and Settings or Company Settings.
- Select Manage Users.
You will want to check the Employee's role and make sure that they have one of the Standard or Limited roles that include viewing reports. Alternatively, you can double-check that the employee's role matches that of your other employees that can view reports.
To read more on the different kinds of users available within QuickBooks Online, check out this article: What different types of users can I add to my company?
Please let me know if this does not provide a resolution, and if you can provide screenshots of the user's access, we can look at other possibilities! Take care.
