Let's check out what's happening here, Lberry6482.
Cache helps your browser's background processes run smoothly. However, it can also cause unexpected results when piled up. We can do a browser troubleshooting to get rid of any cache-related concerns:
- Open a private browser and log in to your account. It uses but doesn't store cache.
- From there, we can wait until the next schedule of the recurring invoice to see if that works. Then, we can go back to your regular browser and clear the cache.
- Other supported browsers are good alternatives, too. Each of them uses a different cache.
Meanwhile, there's no active investigation as I've reviewed this matter from our system. I'd recommend reporting this to our Customer Care Team. They can guide you with step-by-step process on how to resolve the issue. You can use this link to reach them: QuickBooks Online Support.
We'll be right here if you encounter specific error message code while you're at it. Additional details with your concern would be much appreciated.
