Thanks for joining this thread, KWM1954.
I appreciate all your efforts in trying to update the email service. Let’s download and install the latest maintenance release for QuickBooks. Then, configure your email setup.
The former process helps improve the functionality of the software and resolve any issues when using it. For detailed instructions, follow the steps in this article: Update QuickBooks for Mac to the latest release.
Once done, let’s update the email service in your company. Here’s how:
- At the top bar, choose QuickBooks and then Preferences.
- Then, select the Email icon.
- From Send Emails Using, select Custom to show the list of email accounts.
- Next, tap the Plus (+) icon to add a new account.
- Enter the account name and add the settings from your email provider.
Check out this article for more insights into this procedure: Connect and track emails in QuickBooks Desktop for Mac.
Additionally, the following guide provides an overview of saving or sending forms, and editing an email in the program: Email sales forms in QuickBooks Desktop.
Please add a comment below if you have any questions when in QuickBooks. I’ll be around to answer them for you. Enjoy the rest of the day.
