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Replying to:
AlexV
QuickBooks Team

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Hi there, jesslother.

 

I have additional steps on how we can fix this. 

 

First, you'll want to perform the workaround shared by my colleague. You don't need to check the 10 years' worth of data. Simply check it starting from when you encountered the error. 

 

Also, let's back up your company file, then update QuickBooks Desktop to the latest release. Once done, let's rebuild your data to make sure your company file is error-free.

  1. Go to the Window menu and click Close All.
  2. From the File menu, click Utilities and select Verify Data.
  3. Wait for it to load.

Go to the File menu again, click Utilities and select Rebuild Data. Please check this link for additional details: Verify and Rebuild Data in QuickBooks Desktop.

 

If this error continues, you may want to reach out to our Customer Support Team so they can further assist you with it.

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. We’ll provide you a few support options. Select which one is best for you.

Keep on posting here if you have more concerns. Stay safe!

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