I've been reading all of the comments, I want to get a better understanding of what I have read.  So there is not standard report in Quickbooks Non Profit to print out year end donation letters/statements?  If this is the case, this product is sucks, one of the reason we went with this product because the sales person stated that you can print out year end statements.  I ran the customized sales by customer detail, but it's not given me all of the information that I need.  Can some please help.  The year end statements are due out next month.  If this is the case I may have to purchase a new product.