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JenoP
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We really want to have this sorted out, Joehaus.

 

Have you tried all the steps and workarounds that are shared in the previous responses? This includes clearing cache and clicking the Hamburger icon in the let-hand corner?

 

Aside from that, you also need to make sure that you have the latest Safari update to make sure that the program is working efficiently in this browser. If you want to see if your current browser is compatible, use the browser health checkup tool.

 

If all the steps have already been taken, I would recommend reaching out to our phone and chat support teams so they can take a closer look at this and determine what's causing the issue.

 

Here's how:

 

  • Click the Help menu in the upper-right hand corner.
  • Type in "Talk to a human", then press Enter.
  • Look for I still need a human and click on it.
  • Click Contact Us.
  • Select between Send a messageSchedule an appointment, or Get a callback.

Please don't hesitate to reach out to us again if you need anything else when working in QBO.

 

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