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I appreciate you following up on this thread, NelsonG-CPA.
Depending on the number of characters, you can add up to three email addresses to the Email field in your customer's profile and separate them by a comma ",".
This will automatically fill in the Customer email field when creating an invoice.
I'll be sharing with you the following wire-up to know what special characters that are not acceptable in QuickBooks Online: Acceptable characters in QuickBooks Online.
It'll be always my pleasure to help if you have any other questions. Just keep me posted in the comment section down below. Have a nice day!