Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowThanks for visiting the Community and joining this thread, Joanne76.
I'm here to lend a hand and stop the invoices to add service charges automatically.
To start off, which QuickBooks version (is it online or desktop) are you using? The program ensures you have complete control with the transactions you send to the customers. The details in the invoices depend on which information you've initially added.
It's possible the invoice was set as a recurring transaction, which is why the service charge is included. If you're using QuickBooks Online, you have the option to pause or delete the invoice.
Here's how:
Meanwhile, if you're using QuickBooks Desktop, you can delete it from the Memorized Transaction list section. Here are steps to guide you through:
For more details about recurring transactions in both versions, check out the articles below:
Be sure to touch base with me here on the results of your testing or if you're referring to something different, I want to ensure this matter gets resolved. Have a great day!