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Replying to:
ShiellaGraceA
QuickBooks Team

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Thanks for joinining the thread, @MaxL.

 

I have an idea about bringing back the send later box. Sometimes unexpected behavior is browser-related. You'll want to access your account via a private browser. This way, we can check if it's browser-related or not.

 

Here's how:

 

  • Press CTRL+SHIFT+N for Chrome.
  • Hold CTRL+SHIFT+P for Firefox.
  • Press Command + Shift + N (Safari).

After accessing, go back to creating an invoice again and verify the send later box. If it's working fine, it's a good idea to clear the cache to start on a clean slate. This process helps the browser to fetch the latest version of the webpage and faster browsing experience.

 

However, if you're experiencing the same result, I recommend contacting our Customer Care Support. This way, we can check further on the cause of the missing send later box and assist you in fixing it.

 

Here's how to reach out:

  1. Go to the Help menu at the top.
  2. Select Contact us from the bottom.
  3. Enter a brief description of your case on the field, then hit Let's talk.
  4. Click Get Phone Number or Start a Message. Type your info.
  5. Tap Confirm my call.

In case you need help with other customer tasks, click this link to go to our general customer topics with articles.

 

If you have any other concerns or questions about QuickBooks, leave a comment below. I’m here to answer them for you. Enjoy the rest of the week.

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