Hi KlentB,

Thanks for your response yesterday. I followed your instructions and excluded the transactions then proceeded to this step:

Click + New button. Select Bank Deposit. From the Account drop-down menu, choose the account you want to deposit the money into. Go to the Add funds to this deposit section, then enter the necessary information. Select Save and close when you're done.

Unfortunately, the account is not available for a bank deposit because it is a credit card and not a bank account. Thus, this method did not work for me. Do you have any suggestions on how to handle refunds to a credit card?

Thanks,

Erin (catface)