I can share some tips on how to record them, catface.

You can exclude these transactions from the Banking page to avoid discrepancies in your books. Once done, you'll have to enter the credits as a bank deposit since they're refunds from incorrect charges. Here's how to do it:

1. Click + New button.
2. Select Bank Deposit.
3. From the Account drop-down menu, choose the account you want to deposit the money into.
4. Go to the Add funds to this deposit section, then enter the necessary information.
5. Select Save and close when you're done.

I also encourage reading these articles to help better manage your downloaded bank transactions in QuickBooks Online:
 

• Categorize and match online bank transactions
• Set up bank rules to categorize online banking transactions

I'll be right here to continue helping if you have any other concerns or follow-up questions. As always, assistance is just a post away.