Hi,

I feel for the people on this thread who had this issue. 

I am not getting this error message when I try to match bills to bill payments from the linked credit card, along with another one that says "Something you're trying to use has been made inactive". 

What has been made inactive and by who? There is nothing in my file that is inactive. No account, no supplier is inactive. I have spent a total of 8 hours chatting with support and sharing my screen. Only to be told that I don't know how to match bills to bill payments properly. I have been doing the same thing for over a year and now I don't know what I am doing? I also have a case number....but nothing.