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Thanks for joining us here, @msmeraldi.
The above recommendation provided by my colleague is the steps to send reminders for each invoice that is about to due. I have some information on how you can add the total balance due for your customer. Just enable the account summary option of your invoice template to see it. Let me walk you through how.
- Go to the Gear icon, then select Custom Form Styles.
- Find the invoice template you use, then hit Edit ✎.
- Choose the Content tab. In the form preview, Edit the body section.
- Tick the Show on invoice checkbox.
- Click Done. See the attached images below.
After editing your invoice template, you'll see your customer's total due when you create and send a new invoice. For details, check out this guide: Add an account summary to an invoice in QuickBooks Online.
You can also create and send a customer statement to show customers a summary of their invoices, payments, credits, and balances. Click this link for more information.
Let me know if you have questions or concerns. I'll be happy to assist you further. Take care and have a wonderful day ahead.