Hello there, @lukeaustin81.

Let me walk you through the steps on how to contact our QuickBooks Support.

Before you can see the Contact Us button in the Help menu, there'll be a pop-up window where you can ask questions to our QuickBooks Assistant. You can enter the Contact Support in the message field so that QB Assistant will assist you contact our support.

Here's how:

1. Go to the Help menu from the upper-right corner.
2. Enter "Contact Support" in the message field.
3. Select I still need a human.
4. Click the Contact Us button in the reply.
5. Type your concern in the box, then hit the Continue button.
6. Choose the Send a message option.
7. Fill out the necessary fields.
8. Click Submit.

Note: The support hours of Plus, Essentials, or Simple Start are from 6:00 AM - 6:00 PM, Monday to Friday. Then 6:00 AM - 3:00 PM on Saturday. And, if you're using the Advanced version, you can contact us any time on any day.

You may visit the QuickBooks Online Help Article to check some of the related posts and articles if you have questions.

If you have additional questions, please don't hesitate to leave a message in the comment section. I'll be happier to help. Keep safe, and have a good day.