Hi there, @remogul320.

If you still aren't able to match the transaction, I suggest excluding it. This way, it will not appear as an additional payment. I'll show you how: 

1. At the left panel, choose Banking and then select the Banking tab.
2. Choose the transaction you want to exclude, then click Undo under the ACTION column.
3. Go to the For Review tab. 
4. Select the transaction you want to exclude.
5. Click on Batch actions drop-down and select Exclude Selected.

I've added these articles that can guide you in matching transactions in QuickBooks Online. 

• How to add and match downloaded banking transactions
• How to add or edit transactions in a register (or account history)

Feel free to add a comment below if you have any other questions about excluding accepted transactions in QuickBooks Online. I'm always here to help you. Keep safe.