How do I match a payment to an invoice if the amounts are different? We had a customer send a check for more than they owe. Also, do I create a credit memo for remainder?
QBO will not let me match the payment because it doesn't match. I tried creating a payment under the Customers profile and then in our bank account in QBO, I just added the payment and put the customers name but that didn't do what I needed it to do.
