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In the case where both are General Journal transactions:
- Open the Receive Payments window and select the customer.
- Then click in the Payment column for the General Journal that will appear in the table.
- Then click Discounts & Credits
- You'll see the other General Journal there. Make sure the Amount to Use is correct and then click Done.
- Click Save & Close at the bottom of the Receive Payments window and the two transactions will be applied to each other, much like an invoice and payment.
