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Replying to:
katherinejoyceO
QuickBooks Team

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Welcome to the Community, @usernolan-houston. I appreciate you sharing the details of your concerns. 

 

We can use a private or incognito window to identify a browser-related issue. Then, perform necessary troubleshooting on your main browser once confirmed. Use the keyboard shortcuts below:

 

  • Chrome: Ctrl+Shift+N
  • Internet Explorer: Ctrl+Shift+P
  • Firefox: Ctrl+Shift+N
  • Safari: Command+Shift+N

 

Log in to your account, then recreate your project and see if that works when you create a PDF. 

 

There are times that your default browser is loaded with lots of data and may cause mishaps when loading pages. To resolve the issue, go to your default browser and clear its cache.

 

Otherwise, use another supported up-to-date browser to enhance your browsing experience.

 

For future reference, read through this article to learn about job costing: Track income, costs, and profitability by project.

 

Get back to us anytime if you have additional concerns. We're always delighted to help you some more. 

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