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Hi, Tico2.
Resetting the QuickBooks Online App is a good start when it comes to fixing program-related issues.
Here's how:
- Click Help on the navigation bar at the top.
- Select Reset App Data.
- Allow a moment for the process to complete, and then close the app.
- Be sure to right-click the app and Run as Administrator when re-opening.
If the issue persists, you can uninstall the application by following the outlined steps in this article: QuickBooks App for Windows and Mac: General support. Also, this write-up contains more details regarding system requirements.
Let me know the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're back to running your normal business processing. Have a great rest of your day!