BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months* Ends 11/30
Buy nowI am going to take a shot in the dark and speak on behalf of those of us in this thread that are extremely frustrated (if I have over stepped my bounds, please forgive me erik13, Accounting415 and arl1231)....
Now, if you would please take a moment to UNDERSTAND a few things....
With the launch of the new sales tax center (and yes, I knew about it before it rolled out because I stay up-to-date on new features) it is implied that this new sales tax center is going to 'automate' and 'streamline' our ability to stay in compliance. In fact, it has not. The perfect client for the new sales tax center is apparently someone that only has sales in one state via ecommerce. It is not at all designed for organizations that have a large amount of invoices each day where their sales tax liability is based on Location of Sale. The assumption that a company cannot have multiple locations of sale in one day is insane.
I will use a one of my clients as an example. It is a construction cleanup company. They have multiple residential builders as clients. They are all over the metroplex every day which crosses massive amounts of municipalities. For this, they are a long form filer. Some things to note about this industry -
1. The builders require that the Location of the project (address of the home where work was performed) is listed on the invoice. We used a Custom Field here to TYPE THE ADDRESS.
2. After the new update we had to go back to every invoice and delete the SHIP TO information so that we could get the Location of Sale option where we....you guessed it....TYPED THE ADDRESS so that Sales Tax would calculate correctly because it will no long use the Ship To info for that. And because the Location of Sale is for Sales Tax only, we are not able to add it to the invoice so we can eliminate the Custom Field.
I have looked into moving this client to Advanced so we could import invoices daily but again, this Location of Sale information can't be imported so what is the point?
My original post was about frustration that we cannot use the data in the Location of Sale field for ANYTHING (outside of figuring sales tax). I won't mention how many addresses I have had to report to the Sales Tax Team because they weren't pulling correctly.
Please don't add to the frustration by repeating what has already been said "there is not way to do that" "here's a link to our blog", "I'm here to ensure you're able to run a sales report by state", etc. They are demeaning and counter productive and only add to the frustration. Speak clearly. Try something along the lines of "That option, at this point, is not available in QBO. There are work arounds that have been mentioned above. We apologize for the inconvenience this has caused but will pass this information along to the developers". Make us feel like you hear our frustration and are willing to help get that pushed to the top of the list.
If we can't have access to the data that is included in the Location of Sale, can we at least have the ability to run a sales report by the customer's state? It is much easier to modify some customers, even if we have to create sub-customers for different locations, than it is to have to edit EVERY SINGLE INVOICE already on the books OR have to manually edit every one that automation brings in on our behalves.
Please do not respond if it is the same exact content from the previous QB Team posts. We've heard it already. Be original.
Thank you!