I do not have a "customize" button on my screen as shown in the screenshot above.  I need to generate invoices with different language in the memo for different types of payment requests, and right now I have to change each and every invoice I create to accomplish that.  This is time consuming and I can easily make mistakes by forgetting to adjust the language.  And  you refer to "importing" different styles....where would I import them from?  Something I create in a different program, like Word or Excel?  I have watched multiple videos and even chatted with one of your agents, who was able to get on my desktop and look around with me, and she couldn't find the customize button either.  I wasted 90 minutes with her trying to tell me how to do something she couldn't do....