I appreciate the troubleshooting steps you've taken, SSD200.
Since the deposit is still not showing after the troubleshooting, I recommend contacting our QuickBooks Desktop support. They will be able to check your account further.
Here's how:
- Sign in to your QBDT account. Then click Help.
- Select QuickBooks Desktop Help or press F1.
Here's an article for reference in depositing payments into the Undeposited Funds account in QuickBooks Desktop. The article provides detailed steps on how to record deposit payments in QBDT.
Stay in touch with me if you have other questions.
