Thanks for joining this thread, @hk99.

I appreciate your efforts in following all the troubleshooting steps provided by my colleagues. Since the issue persists, let's run the  Verify and Rebuild Data Utilities to get this sorted out. The Verify Data utility identifies any potential data damage issues. While the Rebuild Data utility repairs damaged data in your company file. 

Before doing so, please secure a backup copy of your company file to avoid accidental loss. Once done, let’s go ahead and continue performing the troubleshooting steps.

Here’s how to verify:

1. Go to the File menu.
2. Select Utilities.
3. Click Verify Data then select OK to close all windows.

To rebuild:

1. Go to the File menu.
2. Select Utilities.
3. QuickBooks will ask to make a backup before rebuilding your company file, select OK.
4. Once the rebuild is done, click OK.

For additional information, you can check this article: Verify and Rebuild Data in QuickBooks Desktop. This provides an overview of how to check for the remaining data damage issue.

Once done, let's follow the steps shared by @ryanlitser to resolve their issue. I've added screenshots for visual reference on where to customize and adjust the report.

I've got some articles for you to check out about Chart of Accounts and customizing a report:

• Understand QuickBooks Chart of Accounts
• Customize reports in QuickBooks Desktop

Let me know if you have other questions or clarifications about QuickBooks or this topic. I'll be right here to help you whenever you need it. Have a lovely day!