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Nick_M
QuickBooks Team

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Hi there, p4rv33n. 

 

Thanks for dropping by the Community this afternoon. At this time, there's no active investigation into the matter, for this reason, the issue should be resolved. If you're still encountering trouble I would recommend reaching out to our support team, they'll be able to guide you step-by-step on how to resolve the matter. To reach them, follow these steps:

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

If you have any other questions, feel free to post below. Thank you for your time and have a nice evening. 

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