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Replying to:
VivienJ
QuickBooks Team

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Hi CarynG, 


Thanks for the quick response! It's good you're able to follow the steps provided by my colleagues @AldrinS and @Anonymous. 

 

Allow me to add up some steps so the vendor's credit will be zeroed out!

 

When you make a deposit, make sure to select Accounts Payable in the Account field. Then, create a Check, Expense or Pay Bills to link the vendor credit to the deposit. 

 

To create a bank deposit with the Accounts Payable account:

  1. Go to the Plus icon, then Bank Deposit.
  2. Choose the Bank Account to deposit the fund.
  3. Scroll down to the Add funds to this deposit section.
  4. Select the name of the vendor in the Received From column.
  5. Pick Accounts Payable in the Account column.
  6. Enter other details, such as Amount, Description, Payment Method, and etc.
  7. Click Save and close.

To link the deposit to the vendor credit:

  1. Go to the Plus icon, select Expense, Check, or Pay Bills.
  2. In the Choose a Payee field, pick the vendor's name.
  3. An Add to Check/expense section will come out in the right side of the screen (see screenshot below).
  4. Choose Add in both Deposit and Vendor Credit.
  5. Click Save and Close

These steps should close out the credit in your vendor's balance. 

 

Let me know how things go, CarynG. I'm just a post away!

 

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