Hello, @CourtneyI.
The ability to include a convenience fee for paying using a credit card depends on the state you're located in. That being said, the automatic feature in applying a convenience fee in QuickBooks is not available. Although, you can add a convenience fee in the invoice line item manually.
Here's how to create an item:
- Go to the Lists menu.
- Select Item List.
- Click on the Item drop-down.
- Choose New.
- Pick Other Charges from the item type drop-down list.
- Enter the necessary information.
- Click on OK once finished.
You can add this item when creating an invoice or a sales receipt. You can refer to this article for more detailed insights: Add, edit, and delete items.
Also, I've added these articles to help you with managing your customers' credit card payments:
You're always welcome to visit us if ever you have other questions about tracking your customer-related transactions. We'd be happy to lend a hand.
