Hello @insurance110 and @CarynG.

I appreciate your response. I'm glad the steps provided by my colleague @AldrinS worked for you @insurance110. Please let us know if you need anything else.

I can help provide you with some screenshots @CarynG. Here's how to create the deposit transaction in QBO:

1. Go to the (+) icon and select Bank Deposit.
2. Make sure to enter the correct account in the Account field, then scroll down to Add funds to this deposit.
3. Enter the details in each column for Received From. Account, Amount, etc. for each line item.
4. Click Save and close when done.

Please visit us again if you have additional questions about processing refund check and creating a deposit for a vendor. I'm here to help however I can. Have a good one.