Thanks for joining the thread, Sandrasue58.
To void or cancel a Direct Deposit (DD) check it must be done 5:00 p.m. Pacific Time and 2 banking days before the paycheck date. However, in your case, since it's from the past payroll, you may need to contact our Payroll Support team. They have more tools to securely pull up your account and help you further in voiding.
To know more about deleting and voiding DD paycheck, read this article (go to the QuickBooks Online section): Delete or void employee paychecks.
You may also find this helpful:
Let me know how things go on your end or if you have any other payroll concerns. I'm more than happy to assist you. Take care and have a wonderful day ahead.
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