Hello, @NealRM.
Let me route you to our Technical Support team so we can request for an investigation on what’s causing the incorrect invoice amount. You can do it by going to the Help icon at the top right of your QuickBooks Online (QBO) account.
- Select Help (?) at the top right.
- Click the Contact Us button.
- Enter a brief description of your concern.
- Hit Let's talk.
- Select Get a callback or Start a chat to connect to a live support agent.
You can check our support hours and contact us at a time convenient to you.
Thank you for your patience while we're working to resolve this. Please let me know if you have other questions about QuickBooks Online.
