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Replying to:
Kristine Mae
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I can help you record the supplier refund, idrees.

 

It seems you're using QuickBooks Online UK version. They don't have Accounts Payable in the Chart of Accounts. When you enter the refund cheque on the Bank Deposit page, choose the Creditors account. Then, just follow my peers' detailed steps to finish recording the refund. 

 

You can check the screenshot below.

 

Of course, you can always get back to me if you need further help. I'm just here. 

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