Hello, Ashleyk33. 

I’m here to help fix the challenges you’ve encountered upon opening your file in QuickBooks Desktop. To isolate this case, we can perform troubleshooting steps to fix the issue.   

There are some reasons why this occurs, which may cause damage data, and we can fix this by performing the Verify data and Rebuild utility tools in QuickBooks Desktop. This way, it'll return to its default order and automatically fixes minor company record data issues. 

If the program is in multi-user mode, you need to change to single-user mode (Go to File -> Switch to Single User Mode). It is very important that you have to create a backup copy of your company file before running Verify and Rebuild Data.   

Verify Data: 

1. Press the File menu. 
2. Choose Utilities from the drop-down option.  
3. Select Verify Data. 
4. Tap Ok to continue. 

Note: If the verify process is successful, you are done. In case it fails due to some problem, QuickBooks will notify you to run Rebuild data. 

Rebuild Data:

1. Click the File tab at the top. 
2. Select Utilities from the drop-down option. 
3. Choose Rebuild Data. 
4. Click Ok on Rebuild has completed.     

 Once verify/rebuilding data finished, we can close and reopen your file to revamp it. Or restart your computer to refresh your QuickBooks data.    

Feel free to visit this article about fixing data damage: Fix data damage on your QuickBooks Desktop company file.  

As always, you can contact our QuickBooks Support team if you need assistance with the steps. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools. 

That's it. Please let me know how it goes by clicking the Reply button. I'll be here to extend my hand with you if you need further assistance. Have a great day, and Take care!