Hello

So, I finally received an email regarding this issue (which was confirmed during the last support call I made as an issue) - the email said engineering were unable to replicate the issue and the case was closed.

Meantime, I still have the issue, I'll bet others do and at least one of your first-line support people agreed and confirmed with her test database that it was a problem (she also mentioned QB was having problems in general with sales tax calcs).

What are the next steps?  This needs to get resolved.

Thank you