Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
RaymondJayO
Moderator

Reply to message

I've got the steps you can perform to prevent duplicate printing of your checks, @NAILDR

 

You're on the right track in selecting the "1 copy" option in the printer settings. The Adobe Reader/Acrobat may be outdated since it's the default program we use for opening, viewing, and printing PDF files. That's why the system prints duplicate checks for your particular checking account. 

 

To help fix this, I'd suggest updating the Adobe Reader/Acrobat to take advantage of its security and stability improvements. I'll guide you how. 

  1. Launch the Adobe program. 
  2. Select Help.
  3. Choose Check for Updates.
  4. Follow the on-screen instructions in the Updater window to download and install the latest updates.

 

Once done, print the checks again to see if it works. If not, we can repair the Adobe Reader/Acrobat to resolve this. 

 

You'll also want to check your printer manual if there's a preference you need to change to stop the duplicate printing of checks. 

 

Also, I recommend visiting this resource hub if you're using Windows: Fix QBO Printing Issues On Browsers. It contains solutions to resolve each printing scenario in QBO. For Safari in Mac, use this article instead: Troubleshoot Printing Problems


In case you're experiencing alignment issues when printing your checks or paychecks, there are ways on how to fix them. Just click the link below specific to the form you're using. 

 

I'll be right here to help if you need anything else. Keep safe always, @NAILDR.  

Need to get in touch?

Contact us