SarahannC

Thank you for your reply.  Logically (to me), it doesn't seem like Ryan's suggestion for a workaround would work.  Perhaps adding a fictitious product that is taxable to all invoices/sales receipts that do not naturally have a taxable line item (but putting $0 against that item) might be a more logical solution but I think that would be a huge time waste and ultimately would require going back and deleting that item on all the sales receipts once the report is fixed.

Meantime, I have been pulling a sales transaction report for each quarter and comparing it with Sales by Product/Service Summary and then using the Taxable Sales Detail report to identify any/all discrepancies.  I deliver to my client Gross sales, Gross Non-Taxable Sales, Gross Taxable sales, Sales tax amount by jurisdiction (for their reference and budgeting) and Sales to tax exempt customers for each sales tax period so they are able to make their submission correctly.   As you know, STLR should do all that (if the exempt sales were added to it and it was an accurate report).   

So, until the report is fixed I will have to eat the extra time it takes for me to prepare reports any clients I have in this situation.  Fortunately it hasn't cost me any clients and I am able to extract the correct information.

Doesn't it make sense for something this important that QB subscribers be notified that the report cannot be relied upon?  

Plum