I opened a case (after many more hours explaining times 2 to 2 different support folks) that the STLR is not including invoices or sales receipts that do not have a taxable line item on them.  I sent them copies of all my reports that prove this to them.  The case # I was given is [removed]. 

I feel like I have done all the legwork to report, work through (now at least half dozen times) and send the proof of my theory to support folks.  Since July 10th when I got the case # I have heard nada.. zip... silence.. crickets.   Maybe it's me, but it doesn't seem like a report should be this hard to fix.

Could someone please, follow up on this case and let us know when the report will be error-free?  thank you.