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Buy nowThis issue started for us 14 months ago. It happened for only 1 customer. All Invoice Numbers have been the same for that whole time. The poor customer suffered in silence all those months. I feel sorry I didn't notice it before last month. Invoice Numbers were fine before 14 months ago. 14 Months ago may have been when we enabled this as a scheduled monthly recurring transaction. The number QBO seems to have chosen is the same number as an Invoice number for an Inactive Customer from 2006 (coincidence? - probably).
I Deleted the latest invoice with the bad number and Used the Recurring Transaction to recreate it and it received a new Invoice Number. I have no idea what will happen automatically next month.
Adding Duplicate Invoice Number Warning capability to QBO like the other Duplicate warnings would have caught this software problem instantly .