Good Afternoon, @zliB2b.
Yes, deleting and re-entering the credit memos is the best way to fix this problem. I recommend consulting with your accountant to be sure that this will be best for your business. If you don't have an accountant, check out this link to find one near you.
Here's how you can edit your closed books:
- Log into your QuickBooks account as the Master Admin.
- Go to the Gear icon.
- Under the "Your Company," pick Account and Settings.
- Select the Advanced tab.
- In the "Accounting" section, click the Edit (Pencil) icon.
- Change the closing date.
- Press Save and Done.
It's that easy. From there, you can delete and re-enter the credit memos. Here are a few articles that can help:
If you have any other questions, let me know. I want to make sure that you're able to get this resolved as soon as possible. Have a great day!
