Hi ShiellaGraceA

Payments Support said I had to contact Quickbook Online Support.  Can you give me any assurance they will be able to help when they could not a couple of weeks ago (they only made things worse)? 

Our routing number for our bank account was updated as soon as the problem was noticed months ago.  That hasn't fixed the error message. 

Thanks for sending the link to automatically record QuickBooks Payments bank deposits.

Since we use QBO I think is handled automatically - our customer's Intuit Payment is automatically credited against the proper invoice and the Credit Card processing fee is automatically being applied to a Bank Fee expense account.

Sorry  @rick_d1 I didn't mean to completely hijack your Forum thread.