Good work for doing those steps, Robertrackl. We want this fixed as much as you do

You should be able to create statements without any issues since the open case is already closed. I know you've called it before. Although I still suggest getting in touch with us again. It will help us investigate your issue more. Just follow the steps or click the link above so you can contact us.

Let me add this article on how to create and view customer statements as a future reference.

The Community is open 24/7 to help you. Don't hesitate to reach out to us again.