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Thanks for getting back with me, @robertrackl.
I've done some research for the error message that you've provided above. I found that this was an investigation that's now been closed (INV-18525). Since you're continuing to see this error message, I recommend getting in touch with our technical support team, this way they can conduct further investigation of the issue.
I do see that you've been trying to get in touch through Chat, let's try getting in touch using our Call Back feature instead. I'll also be sure to take note of the problems you've had trying to contact support via Chat. You can use the steps provided below to get a Call Back.
1. Select Help (?).
2. Click Contact Us.
3. Enter your concern, then hit Let's talk.
4. Choose Get a callback from the next available expert.
Let me know if there's anything else I can do for you. Wishing you and your business continued success. Take care!