Good Afternoon, @rick_d1.
Since you've already received the funds from the customer payment, let's try a few basic troubleshooting steps to help remove the "Needs Attention" message from your dashboard. Clearing your browser's history will help remove any errors or glitches that may be occurring in your account. Here's how to in Google Chrome:
- Go to the Three Vertical Dots in the top right-hand corner.
- Select History and then History again.
- Press Clear Browsing Data.
- In the "Time Range" section, pick All Time.
- Tap Clear Data.
Afterward, log back into your QuickBooks Online account and see if the message is still appearing. Here's an extra article that may come in handy in the future: Handle a rejected or failed bank trans....
Should you need further assistance, please let me know.
