I'm here to share further details about clearing an invoice that has the "Needs Attention" status in QuickBooks Online (QBO), @adfksi. This way, you can keep track of your transactions and make sure they're accurately recorded.

When a payment request from QuickBooks is rejected, it needs to be unlinked to the original invoice you've created to clear its status. With this, I'd recommend contacting our Merchant Services team. They can process the unlinking of transactions to keep your account up to date.

To make sure we address your concern on time, contact us from Monday to Friday every 6:00 AM to 6:00 PM PST.

In the meantime, I'm adding this article to learn more about managing your customer payments in QBO: QuickBooks Payments FAQ. It contains topics about payments processing and reconciling an account in QuickBooks to name a few.

Please let me know if you have other concerns. I'm just around to help. Take care always.