Thanks for your prompt response, @queencitypi.

Currently, QuickBooks has two decimal places by default, and the option to change this is unavailable. That said, customers will see two decimal places on a PDF file even after you change the number of decimal places on the QTY column.

I know it would beneficial if we could update it the way your customers used to see it. In the meantime, I'll share with you our blog site to stay current with the hottest news and feature updates in QuickBooks Online.

I'll be adding this video article as your reference in making Quickbooks invoices: Create invoices in QuickBooks Online. It includes a link there on how to create a custom template and progress invoices.

Feel free to let us know if you have more questions about invoicing. I'll keep my notifications open. Stay safe and well!