Hi there, jwilson5.

I can see that being unable to pay your customer from the invoice you sent is a little bit discontent. 

I'll add additional information on how to handle Bank transfer payments that failed because of incorrect bank info or incorrectly coded the account. This way, it keeps your books in order.

Before creating a new invoice, you'll need to track first the rejected bank transfer. Then, move the initial payment to the new invoice. To do this, I suggest to figure out first where the failed payment is in QuickBooks.

Here's how:

1. Select the New icon at the upper left corner.
2. Choose Bank deposit or Record bank deposit.
3. Review the QuickBooks Payments section.
4. Look for the payment on the list. If you see it, it isn't deposited yet. If you don't, it is deposited.

Once done, I suggest creating a service item to track the rejected bank transfer. Please follow these steps:

1. Click the Gear icon at the upper right corner. Then, select Products and Services.
2. Choose the New button and then Service.
3. Enter "Rejected bank transfer" for the name.
4. Enter "Bank transfer payment received rejected by the bank" for the description.
5. If the bank deposit is already deposited, select the bank account you deposited into for the Income account. Or if you haven't made the bank deposit yet, select Undeposited funds for the Income account.
6. Hit Save and close.

After that, you can now create an invoice to record the rejected payment. This may seem unusual. However, it's the best way to handle this situation. Recording it this way keeps your income and A/R accounts accurate. For additional information, you can click this article: Handle a rejected or failed bank transfer payment. This provides details on how to finish the process.

Please refer to this article on how to check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.