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Replying to:
JamesDuanT
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Thanks for providing a screenshot about your concern. This helps us see what is happening, Sajeel.

 

When the using the Sort function on the report, it should work the way you set them. There's a possibility that cache is causing the issue. Though cache helps browser's background processes, it can also cause issues when piled up. We can do browser troubleshooting steps to get rid of the issue:

  1. Open a private browser and log in to your QBO account. A private browser uses but doesn't store cache.
  2. If the Sort function works, we can go back to your regular browser and clear the cache.
  3. Other supported browsers can be good alternatives, too. Each of them uses a different cache.

Meanwhile, the Total for (vendor name) is part of the built-in rows for Supplier Balance Detail report. We cannot remove it within QuickBooks Online, but we can export it to Excel and remove it from there.

 

We'll be right here if you have additional questions. Have great day!

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