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Replying to:
AileneA
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Hi there, @Danny W

 

As of now, the investigation still in progress. We don't have a specific time-frame as to when it will be resolved. Rest assured, our software engineers are working hard to resolve this issue permanently.   

 

To ensure you'll get an update about the resolution status, I recommend reaching out to our Technical Support Team. They have to collect personal data to add your company and product to the list of affected users. We'll be sending you updates via email once we get this sorted out, and I'll also keep this thread on track.  

 

Please know that the Community and I are always here to help you sort this out. Don't hesitate to visit us again. Have a great day!

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