Thanks for the reply KentB. We need to track account balances by tour groups.  We thought we could do that by using classes. The QuickBooks blog states we can. This is from your blog:  “In QuickBooks, you can create classes that you assign to transactions. This lets you track account balances by department, business office or location, separate properties you own, or any other meaningful breakdown of your business.”

How can I track account balances by department, ie. class, if it drops the payment and doesn’t include it in the balance?

Here’s that blog link

https://quickbooks.intuit.com/blog/whats-new/how-to-use-class-tracking-in-quickbooks/